Raptor won the award because of a superior product, which enables clients to easily collect and act on data. In spite of the complexity and many possibilities of the product, the implementation is easy, and businesses can quickly start working with segments and building customer experiences that increase relevancy and conversions.
The Jury
FDIH E-commerce Awards 2019
Winner Interview with CEO, Kenneth Boll.
We also wish to congratulate the 2nd and 3rd place of the Best E-commerce Tool 2019 category: Coolrunner and Leadfamly.
A sincere congratulations and thank you for the fierce competition from everyone at Team Raptor!
It is fantastic for us to win this award the same year that we celebrate our 10th birthday. We have seen several of our clients on the stage during the years, and it is incredible to be included in that exclusive club. We want to thank all of our fantastic partners, bureaus, and clients. Thank you for daring to push the limits with us – this is what creates world-class commerce solutions. A final thank you to Bog & idé for participating in a case with us.
Best E-commerce Case Award
Raptor was also awarded the 3rd place in the category Best E-commerce Case, with our client Bog & idé.
With help from Raptor’s tools and knowledge, Bog & idé managed to connect the digital and physical stores in a spectacular way. The collection of data enables them to work with segments and personalization, which improves user experience.
Simultaneously, the solution creates possibilities for up- and cross-selling in the physical stores, because the employees know what to recommend to the individual customer.
The Jury
FDIH E-commerce Awards 2019
Read more: Bog & idé – More Inside
Congratulations with the 1st place to Competent and Shamballa Jewels, and with the 2nd place to Hesehus and Babysam.
Congratulations to our clients
A big shout out and congratulations to our clients who were awarded this year:
Nemlig.com
1st place – “Best B2C E-commerce business with revenue above 50 million dkk” like they also did last year. One of the reasons is their new app, which has good intelligent search functions and personalized content which creates great customer experiences.
Proshop
1st place – “Best B2C E-commerce business with revenue above 50 million dkk” like they also did last year. One of the reasons is their new app, which has good intelligent search functions and personalized content which creates great customer experiences.
Bog & idé
3rd place – “Best E-commerce case” with Raptor and a top 5 in “Best omnichannel experience”. With help from Raptor, Bog & idé has beautifully connected their e-commerce site with their retail stores. Using data from their e-commerce site, Bog & idé’s employees in their retail stores can in no time recommend relevant products to their customers.
Coop
1st place – “Best App” They have created a cross-channel app, where Coop involves the customer through gamification. They are first-movers in the area of scan and pay. Furthermore, they create better customer experiences with their content recommendations.
Brdr. A&O Johansen
1st place – “Best omnichannel experience” and got a 2nd place for “Best B2B company”. A&O is a pioneer regarding omnichannel and brilliantly shows how to connect their e-commerce with its retail stores. Examples of this are their self-service robots in their retail stores.
CC Hobby
3rd place – “Best export-case” with Creativ Company. Combining growth with a huge focus on diversity and job satisfaction, CC-Hobby has with huge success adapted to the individual markets.
Hesehus and Babysam
2nd place – “Best E-commerce case” In just 4 months, Hesehus and Babysam have developed a new e-commerce solution, which already shows excellent results. Their revenue has increased with 113%, the conversion rate has increased with 44% and the organic traffic has increased with 33%.
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