Site Search Reporting is a handy feature within Raptor's Search Configurator, designed to provide you with valuable feedback about how many potential customers are using your website's search feature, and what they're searching for.
To access Site Search Reporting, simply navigate to the Site Search Configurator to get an overview of your Search Indexes. At the bottom of each Index, you will find the Reporting button.
API Calls Graph
Click on this button to open the Site Search Report for that index. This will provide you with three specific pieces of data, starting with the central API Calls bar-graph.
🔍NOTE: The API Call display is site-wide, and not limited to a single Search Index. You will thus get the same statistics here regardless of which Search Index you clicked Reporting on. The remaining features, however, are specific to the selected Search Index.
This bar-graph will simply show how much use your site's search-feature is seeing. It can be configured to display a variety of intervals and units, depending on your needs, from day-by-day to boiling it all down to monthly numbers. A simple but useful, datapoint concerning the way customers interact with your website.
An API call does not equal an actual search performed by a user. Depending on the implementation, one key-stroke will equal one API call, and navigation to product list pages and product details pages might also generate API calls. Follow the graph over time to get an idea of the general search trend - is the use of your site search increasing or decreasing?
Numbers are collected from the day the first search index was generated on your account.
Top Results
To the right of this is the Top Result display, with two tabs; Top Zero Results and Top Searches.
Top Zero Results displays the top 100 results since the day the index was created or since the list was last reset. The list displays the most popular searches on your site that currently return zero results. This list can be useful for updating synonyms on relevant products to make sure they're actually found by those looking for them. After creating a synonym or in other ways correcting the cause leading a search to return zero results, you can use the X to delete the phrase from the list. The same phrase shouldn't show up on the list again. This way you will always have an updated list of top zero result phrases.
Top Searches shows you the 250 most commonly searched terms on your site. The top searches are time-limited and will display the numbers of the last six months in a sliding window. The top searches list does not provide you the option of deleting specific terms or resetting, as the temporal limitation of six months aims to give you an up-to-date view of your most popular searches.
Note: Data collection on the top searches list started on 20-05-2025.
